Passengers
Provide a safe and fast passenger service
Passenger Solutions
Branded app, web bookings & Quickcab
SmartMove provides passenger booking technology which is modern and easy to use.
The SmartHail passenger booking app is easy to use and robust. The generic version is available for all fleets or the app can be easily branded to your fleet. The SmartHail app provides passengers with the ability to track the route taken in real-time giving peace of mind to parents or friends.
SmartHail also allows your passenger to quickly and easily order food or packages for collection and delivery. Tracking your incoming meal or package is now easier than ever.
With SmartHail you can be in your passengers pocket all the time and know every step of their journey.
- No log in after initial set up
- Easy to use
- Fare estimates
- ETA and car tracking
- Pay using the app
- Deliveries – order food and goods for collection and delivery through your app
- Promo codes and vouchers
- Upfront payment authentication
- Choice of vehicle
- Select prefilled pick up or destinations based on the travel history
- Book for immediate pickup or pre-book
- Accurate etas
- Track the driver
- Rate and review the driver
- Digital receipts
- Safe ride tracking – send a link to a friend to track your arrival
Account Portal
The SmartMove Account Portal provides features which benefit the Taxi Service Providers (TSP’s) using the SmartMove Dispatch Systems to –
- Manage and control their client or account customer budgets using the customisable portal
- Easily create multiple bookings for each client and manage them
- Set up travel budgets for each client and enable automatic deduction of fare after each trip
- Receiving a warning when the set threshold as per budget has been reached
- Limit pick up or destination options for particular clients
- Limit booking times to only allow travel at certain times
The SmartMove Account Portal also provides features which benefit the passengers/Account Customers allowing them to –
- Customise their portal to make and manage their own bookings
- Create multiple bookings at a time
- View scheduled bookings and booking history
- Manage (edit/cancel) bookings without any Call Centre intervention from the portal
SMS with tracking
After making a booking through SmartHail, the passenger will recieve confirmation by SMS with a tracking link which can be forwarded to family or friend so they can track the taxi ride on a live map.
Talk to driver direct anonymously
With SmartMove, a driver and passenger are able to talk on a phone call with each other without either party knowing the other’s phone number.
This SmartMove feature is especially useful for instances when the driver has arrived at the pickup location and can’t find the passenger.
Fleets may decide to allow their drivers to use this feature exclusively or in conjunction with the SMS to Passenger feature.
The SMS feature allows customers to reply to SMS messages sent by the vehicle. Great for instances where drivers want to know if a passenger still requires a taxi before heading to the pickup location.
Saves dead kilometres and reduces wait times for other passengers.
Payment Options
SmartMove offers multiple payment options for your customers as well as instant digital receipts sent to your email.
The payment process is intuitive and hassle-free.
Payment options include;
- Credit card
- Cash
- App payment – SmartHail
- Vouchers
- Accounts
- Subsidy
